Program Support Specialist

Organization: 
Berrien County Health Department

Duties:  Receiving inbound calls from members of the public to schedule appointments for COVID-19 vaccination. Place outbound phone calls to individuals remaining on a waitlist or members of a specific target population to schedule appointments for COVID-19 vaccination. Respond to inquiries about COVID-19 vaccination appointments. Answer calls to COVID-19 hotline. Fill monitoring/appointment scheduling roles at COVID-19 vaccination clinics as needed. The duties stated are intended to describe the general nature and level of work being performed by a person so classified and are not to be construed as an exhaustive list of all duties and responsibilities.

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